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Medicaid Service Coordinator

Are you looking for a rewarding career working with individuals with disabilities, join the Able2 family today! 

The Medicaid Service Coordinator uses person centered planning approaches to develop, implement, and maintain an Individualized Service Plan (ISP) with and for a person with developmental disabilities. This position pays from $15.76 to $17.75/hour based on experience within this field.  Facilitating meetings, documenting contemporaneously, communicating effectively with individuals, families, advocates and providers, and coordinating desired services are key components of the position. 

Duties & Responsibilities:

  • Develops, writes, reviews and updates the Individualized Service Plan (ISP) with the person, family/advocate and other appropriate persons, using person centered planning to identify the person’s desired outcomes and the supports and services the person wants and needs.
  • Coordinates and secures the access and delivery of needed and requested supports and services chosen in the ISP including natural supports, community resources and funded services.
  • Schedules, coordinates, and facilitates semi-annual planning meetings to review the ISP with the person and make any necessary revisions to insure documents are up-to-date and that the services and supports being provided are consistent with the person’s changing needs and valued outcomes.
  • Assures that all information is updated and accurate and that all related assessments reflect a fair and accurate profile of the person.
  • As appropriate, assures that habilitation plans are written to assist the person to achieve valued outcomes as identified in the ISP.
  • Ensures appropriate and timely distribution of the completed ISP and functions as liaison between all service providers to ensure coordinated approach to service and planning.
  • Conducts and contemporaneously documents face-to-face visits with each person on caseload at least monthly to monitor health and safety needs and to insure person’s satisfaction with services.  
  • Monitors person to assure their health and safety needs are met and works with the person and their family/advocate to develop safeguards for such purpose.
  • Reports unmet health and safety needs via appropriate channels and in compliance with incident management and rights protection regulations.
  • Advocates for person’s rights, interests, and valued outcomes, and assists person and family/advocate in making informed choices and advocating for themselves.  Advocates in the school setting, as appropriate, by addressing educational issues and working collaboratively with school personnel to meet the needs of the person.
  • Maintains Service Coordination Record for each person according to regulation and including eligibility and enrollment documentation, written evaluations, the ISP with attachments and Service Coordination notes.  Maintains documentation required to substantiate billing for provision of Medicaid Service Coordination services.
  • Insures all necessary documentation is completed so that a person’s enrollment in Medicaid and/or Home and Community Based Services Waiver is maintained without interruption.
  • Coordinates contact and follow-up with families/advocates.
  • Functions as an on-going Broker for small caseload.
  • Participates in required trainings/ professional development annually as identified in the OPWDD MSC Vendor Manual.

Qualifications and Educational Requirements:

  • Bachelor's Degree in a health or human service field or an RN required.
  • One year experience working with people with developmental disabilities or one year experience as a service coordinator with any population required. 
  • Experience providing coordination or case management services preferred.
  • Demonstrated ability to communicate well both verbally and in writing
  • Possess a valid driver's license and have access to reliable transportation.

Able2 Enhancing Potential is an equal opportunity employer. Able2 Enhancing Potential does not discriminate in employment on account of race, color, religion, national origin, citizenship stats, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

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